Medical and Health Services Managers ·  Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.



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Occupational Tasks ·  Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
· Establish objectives and evaluative or operational criteria for units they manage.
· Direct or conduct recruitment, hiring and training of personnel.
· Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
· Develop and implement organizational policies and procedures for the facility or medical unit.
· Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
· Establish work schedules and assignments for staff, according to workload, space and equipment availability.
· Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
· Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
· Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
· Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
· Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
· Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
· Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
· Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
· Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.


Educational Requirements: ·  Bachelor's or higher plus work experience


Occupational Skill Set
Skill Relevance
·  Active Listening 95%
·  Reading Comprehension 89%
·  Speaking 86%
·  Critical Thinking 85%
·  Monitoring 84%
·  Service Orientation 83%
·  Time Management 83%
·  Judgment and Decision Making 82%
·  Active Learning 81%
·  Writing 81%