Receptionists and Information Clerks


Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Exclude 'Switchboard Operators, Including Answering Service' (43-2011).


Top Industries of Employment

  1. Offices & Clinics Of Medical Doctors
  2. Legal Services
  3. Miscellaneous Business Services
  4. Hospitals

2002 - 2003 Wages
by MSA and Workforce Investment Areas

Area Employment**
Total
Hourly Wage Annual
Mean Entry Experienced Mean Entry Experienced
Missouri 19,180 9.88 7.36 11.14 20,540 15,310 23,160
Joplin MSA 620 8.50 6.67 9.42 17,690 13,870 19,600
Columbia MSA 560 9.59 7.21 10.78 19,950 15,010 22,420
St Joseph MSA 250 8.94 6.80 10.01 18,600 14,140 20,830
Springfield MSA 1,280 9.07 7.14 10.04 18,870 14,860 20,880
St Louis MSA 9,660 10.28 7.59 11.62 21,380 15,780 24,170
Kansas City* 4,370 10.75 8.33 11.96 22,361 17,327 24,878
Central Region* 1,470 9.31 6.97 10.48 19,368 14,504 21,800
Northeast Region* 540 8.21 6.73 8.94 17,071 14,007 18,603
Northwest Region* 440 8.73 6.70 9.74 18,150 13,938 20,256
Ozark Region* 1,660 9.18 7.27 10.14 19,093 15,114 21,083
South Central Region* 420 7.68 5.97 8.53 15,967 12,413 17,744
Southeast Region* 750 8.24 6.61 9.06 17,139 13,746 18,836
Southwest Region* 810 8.61 6.83 9.50 17,913 14,197 19,770
St. Charles* 1,130 10.57 8.36 11.67 21,977 17,394 24,268
St. Louis City* 1,390 10.60 7.94 11.94 22,057 16,506 24,833
St. Louis County* 5,140 10.31 7.70 11.61 21,446 16,023 24,157
West Central Region* 460 7.93 6.30 8.75 16,503 13,114 18,198
Jefferson/Franklin Consortium* 420 9.07 7.34 9.93 18,856 15,269 20,650

Long-term Employment Projections

Area Employment ** Change 2000-2010 Annual
Avg Openings
Long-term
Outlook
2000 Estimated 2010 Projected Number Percent
Missouri 21,820 25,330 3,510 16.09 832 Outstanding
Kansas City MSA 7,700 8,720 1,020 13.25 272 Outstanding
St Louis MSA 11,900 13,150 1,250 10.50 388 Outstanding
Central Region* 1,600 1,900 300 18.75 66 Great
Northeast Region* 500 550 50 10.00 17 Outstanding
Northwest Region* 600 650 50 8.33 13 Great
Ozark Region* 1,590 1,880 290 18.24 65 Outstanding
South Central Region* 400 440 40 10.00 13 Outstanding
Southeast Region* 830 940 110 13.25 30 Outstanding
Southwest Region* 730 820 90 12.33 25 Outstanding
West Central Region* 470 510 40 8.51 14 Outstanding

* - Workforce Investment Areas
** - Why are the employment levels different for the same occupation?



This Occupation generally requires short-term on-the-job training
or training in one of the following
Health Unit Coordinator/Ward Clerk
Medical Reception/Receptionist (NEW)
Receptionist
General Office Occupations and Clerical Services