Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Top Industries of Employment
| Area |
Employment** Total |
Hourly Wage | Annual | ||||
|---|---|---|---|---|---|---|---|
| Mean | Entry | Experienced | Mean | Entry | Experienced | ||
| Missouri | 4,930 | 10.23 | 7.82 | 11.44 | 21,280 | 16,270 | 23,790 |
| Joplin MSA | 150 | 9.61 | 7.49 | 10.68 | 19,990 | 15,570 | 22,210 |
| Columbia MSA | 140 | 9.38 | 7.54 | 10.31 | 19,520 | 15,670 | 21,440 |
| St Joseph MSA | 120 | 10.13 | 7.52 | 11.43 | 21,070 | 15,640 | 23,780 |
| Springfield MSA | 320 | 9.41 | 7.86 | 10.18 | 19,560 | 16,350 | 21,170 |
| St Louis MSA | 2,530 | 10.21 | 7.99 | 11.32 | 21,240 | 16,630 | 23,540 |
| Kansas City* | 1,090 | 11.28 | 8.88 | 12.47 | 23,453 | 18,477 | 25,942 |
| Central Region* | 340 | 9.64 | 7.40 | 10.76 | 20,041 | 15,382 | 22,370 |
| Northeast Region* | 80 | 9.08 | 6.91 | 10.17 | 18,895 | 14,366 | 21,160 |
| Northwest Region* | 180 | 9.69 | 7.36 | 10.86 | 20,157 | 15,305 | 22,583 |
| Ozark Region* | 430 | 9.38 | 7.72 | 10.20 | 19,505 | 16,062 | 21,226 |
| South Central Region* | 50 | 8.64 | 6.34 | 9.80 | 17,980 | 13,179 | 20,380 |
| Southeast Region* | 210 | 8.60 | 6.71 | 9.55 | 17,891 | 13,964 | 19,854 |
| Southwest Region* | 190 | 9.39 | 7.39 | 10.39 | 19,529 | 15,364 | 21,611 |
| St. Charles* | 160 | 10.15 | 8.35 | 11.04 | 21,102 | 17,367 | 22,970 |
| St. Louis City* | 630 | 10.27 | 8.16 | 11.33 | 21,365 | 16,975 | 23,560 |
| St. Louis County* | 1,310 | 10.61 | 8.54 | 11.64 | 22,066 | 17,766 | 24,216 |
| Jefferson/Franklin Consortium* | 70 | 10.15 | 8.94 | 10.76 | 21,121 | 18,585 | 22,389 |
| Area | Employment ** | Change 2000-2010 |
Annual Avg Openings |
Long-term Outlook |
||
|---|---|---|---|---|---|---|
| 2000 Estimated | 2010 Projected | Number | Percent | |||
| Missouri | 4,680 | 3,660 | -1,020 | -21.79 | 139 | Fair |
| Kansas City MSA | 2,220 | 1,810 | -410 | -18.47 | 66 | Fair |
| St Louis MSA | 2,280 | 1,730 | -550 | -24.12 | 67 | Fair |
| Central Region* | 370 | 280 | -90 | -24.32 | 11 | Fair |
| Northeast Region* | 100 | 70 | -30 | -30.00 | 3 | Fair |
| Northwest Region* | 120 | 90 | -30 | -25.00 | 4 | Fair |
| Ozark Region* | 380 | 310 | -70 | -18.42 | 11 | Fair |
| South Central Region* | 70 | 50 | -20 | -28.57 | 2 | Caution |
| Southeast Region* | 270 | 210 | -60 | -22.22 | 8 | Fair |
| Southwest Region* | 140 | 100 | -40 | -28.57 | 4 | Fair |
* - Workforce Investment Areas
** - Why are the employment levels different for the same occupation?
This Occupation generally requires short-term on-the-job training
or training in one of the following
Receptionist