Switchboard Operators, Including Answering Service


Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.


Top Industries of Employment

  1. Hospitals
  2. Offices & Clinics Of Medical Doctors
  3. Telephone Communication
  4. New And Used Car Dealers
  5. Hotels And Motels

2002 - 2003 Wages
by MSA and Workforce Investment Areas

Area Employment**
Total
Hourly Wage Annual
Mean Entry Experienced Mean Entry Experienced
Missouri 4,930 10.23 7.82 11.44 21,280 16,270 23,790
Joplin MSA 150 9.61 7.49 10.68 19,990 15,570 22,210
Columbia MSA 140 9.38 7.54 10.31 19,520 15,670 21,440
St Joseph MSA 120 10.13 7.52 11.43 21,070 15,640 23,780
Springfield MSA 320 9.41 7.86 10.18 19,560 16,350 21,170
St Louis MSA 2,530 10.21 7.99 11.32 21,240 16,630 23,540
Kansas City* 1,090 11.28 8.88 12.47 23,453 18,477 25,942
Central Region* 340 9.64 7.40 10.76 20,041 15,382 22,370
Northeast Region* 80 9.08 6.91 10.17 18,895 14,366 21,160
Northwest Region* 180 9.69 7.36 10.86 20,157 15,305 22,583
Ozark Region* 430 9.38 7.72 10.20 19,505 16,062 21,226
South Central Region* 50 8.64 6.34 9.80 17,980 13,179 20,380
Southeast Region* 210 8.60 6.71 9.55 17,891 13,964 19,854
Southwest Region* 190 9.39 7.39 10.39 19,529 15,364 21,611
St. Charles* 160 10.15 8.35 11.04 21,102 17,367 22,970
St. Louis City* 630 10.27 8.16 11.33 21,365 16,975 23,560
St. Louis County* 1,310 10.61 8.54 11.64 22,066 17,766 24,216
Jefferson/Franklin Consortium* 70 10.15 8.94 10.76 21,121 18,585 22,389

Long-term Employment Projections

Area Employment ** Change 2000-2010 Annual
Avg Openings
Long-term
Outlook
2000 Estimated 2010 Projected Number Percent
Missouri 4,680 3,660 -1,020 -21.79 139 Fair
Kansas City MSA 2,220 1,810 -410 -18.47 66 Fair
St Louis MSA 2,280 1,730 -550 -24.12 67 Fair
Central Region* 370 280 -90 -24.32 11 Fair
Northeast Region* 100 70 -30 -30.00 3 Fair
Northwest Region* 120 90 -30 -25.00 4 Fair
Ozark Region* 380 310 -70 -18.42 11 Fair
South Central Region* 70 50 -20 -28.57 2 Caution
Southeast Region* 270 210 -60 -22.22 8 Fair
Southwest Region* 140 100 -40 -28.57 4 Fair

* - Workforce Investment Areas
** - Why are the employment levels different for the same occupation?



This Occupation generally requires short-term on-the-job training
or training in one of the following
Receptionist