Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Exclude 'Network and Computer Systems Administrators' (15-1071).
Top Industries of Employment
| Area |
Employment** Total |
Hourly Wage | Annual | ||||
|---|---|---|---|---|---|---|---|
| Mean | Entry | Experienced | Mean | Entry | Experienced | ||
| Missouri | 9,850 | 19.44 | 11.97 | 23.17 | 40,430 | 24,890 | 48,190 |
| Joplin MSA | 180 | 19.29 | 9.65 | 24.11 | 40,130 | 20,070 | 50,160 |
| Columbia MSA | 290 | 13.92 | 8.93 | 16.41 | 28,940 | 18,580 | 34,130 |
| St Joseph MSA | 90 | 17.04 | 10.45 | 20.34 | 35,450 | 21,740 | 42,300 |
| St Louis MSA | 5,430 | 20.31 | 12.57 | 24.18 | 42,230 | 26,140 | 50,280 |
| Kansas City* | 2,320 | 18.98 | 12.53 | 22.20 | 39,479 | 26,071 | 46,183 |
| Central Region* | 490 | 15.04 | 9.51 | 17.81 | 31,286 | 19,782 | 37,037 |
| Northeast Region* | 70 | 15.25 | 10.67 | 17.54 | 31,714 | 22,183 | 36,480 |
| Northwest Region* | 190 | 16.53 | 10.36 | 19.62 | 34,383 | 21,542 | 40,803 |
| South Central Region* | 180 | 12.45 | 8.15 | 14.60 | 25,898 | 16,944 | 30,376 |
| Southeast Region* | 180 | 16.58 | 10.22 | 19.76 | 34,488 | 21,258 | 41,103 |
| Southwest Region* | 220 | 18.56 | 9.68 | 22.99 | 38,596 | 20,139 | 47,824 |
| St. Charles* | 110 | 20.82 | 14.39 | 24.03 | 43,303 | 29,940 | 49,985 |
| St. Louis City* | 1,140 | 21.85 | 13.83 | 25.85 | 45,438 | 28,777 | 53,768 |
| St. Louis County* | 3,670 | 20.36 | 12.64 | 24.22 | 42,345 | 26,292 | 50,371 |
| West Central Region* | 100 | 16.49 | 10.10 | 19.69 | 34,303 | 21,011 | 40,949 |
| Jefferson/Franklin Consortium* | 80 | 14.04 | 10.30 | 15.91 | 29,202 | 21,423 | 33,092 |
| Area | Employment ** | Change 2000-2010 |
Annual Avg Openings |
Long-term Outlook |
||
|---|---|---|---|---|---|---|
| 2000 Estimated | 2010 Projected | Number | Percent | |||
| Missouri | 11,020 | 19,280 | 8,260 | 74.95 | 873 | Outstanding |
| Kansas City MSA | 4,930 | 8,450 | 3,520 | 71.40 | 372 | Great |
| St Louis MSA | 6,110 | 9,920 | 3,810 | 62.36 | 407 | Outstanding |
| Central Region* | 920 | 1,560 | 640 | 69.57 | 69 | Outstanding |
| Northeast Region* | 180 | 280 | 100 | 55.56 | 11 | Great |
| Northwest Region* | 300 | 470 | 170 | 56.67 | 1 | Outstanding |
| Ozark Region* | 440 | 780 | 340 | 77.27 | 36 | Outstanding |
| South Central Region* | 140 | 240 | 100 | 71.43 | 10 | Outstanding |
| Southeast Region* | 260 | 440 | 180 | 69.23 | 20 | Great |
| Southwest Region* | 250 | 450 | 200 | 80.00 | 21 | Outstanding |
| West Central Region* | 170 | 280 | 110 | 64.71 | 12 | Outstanding |
* - Workforce Investment Areas
** - Why are the employment levels different for the same occupation?
This profession generally requires Associate degree
in one of the following
Agricultural Business Technology (NEW)
Data Processing and Data Processing Technology/Technician
Computer Hardware Technology/Technician (NEW)
Computer Software Technology/Technician (NEW)
Accounting and Computer Science (NEW)
Medical Office Computer Specialist/Assistant (NEW)